Refund policy

Returns and refunds

Contact cottonleft@gmail.com before returning an item. Include your order number and proof of purchase so Cotton Leftover can confirm eligibility and return instructions.

Return eligibility

Request an eligible return within 7 days of delivery. Products must be unused, unassembled where applicable, undamaged and securely packed.

Sale and discounted products follow the same eligibility rules as full-priced products.

Refund amount and timing

Refunds require receipt, inspection and approval of the returned item. We refund the eligible product price. Original delivery and return-shipping charges are non-refundable. Customers arrange and pay for return shipping.

After approval, we normally issue the refund within 1–2 business days. Your bank may take additional time to credit it.

Refund method, including Cash on Delivery

Approved refunds are paid into the customer's bank account, including refunds for Cash on Delivery orders.

Contact cottonleft@gmail.com with your order details. Our team will verify the order and customer before arranging the bank refund. Never share banking passwords, PINs or one-time passcodes.

Customized products and damaged items

Customized products cannot be returned or refunded for a change of mind. Verified transit damage or product defects are handled through replacement.

Report transit damage on the day of delivery and product defects within 2 days. Include available photos or an unboxing video with your message so our team can assess the issue.

Return address

After our team confirms your return, send it to:

Cotton Leftover
Munir Shah Road
P-7561/6 Jhumra Road
Near Mandhi Muhallah Liaquat Hotel
Faisalabad, Pakistan

Help with a return or refund

Email cottonleft@gmail.com and include your order number.